Privacy Policy

This Privacy Policy explains how Lezenda (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website or contact us. By using our website or messaging us, you agree to the practices described here.

Information you give us: when you contact us by WhatsApp or email, we receive the details you choose to share, such as your name, contact number or email, and the content of your message.

Information collected automatically: like most websites, we collect basic usage data such as your device and browser type, the pages you view, and how you arrived at our site. This is collected through cookies and similar technologies.

Campaign parameters: when you reach us through an advertisement, the link may carry campaign tags (for example UTM parameters) that tell us which campaign or ad brought you here. These identify the campaign, not you personally.

We use the information above to respond to your inquiries, to understand which campaigns and pages are effective, to measure and improve our advertising and website, and to run our business.

We use analytics and advertising cookies, including Google Analytics and the Meta (Facebook) pixel, to measure website and campaign performance. These tools may set cookies that help us understand visits and ad results.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

We do not sell your personal information. We use trusted service providers, such as Google, Meta, and WhatsApp, that process data on our behalf or under their own privacy policies in order to provide analytics, advertising, and messaging. We may also disclose information where required by law.

We keep your information only for as long as needed for the purposes described in this policy, or as required by applicable law, and then delete or anonymize it.

You may ask us to access, correct, or delete the personal information you have shared with us by contacting us at the address below. You can also opt out of advertising cookies through your browser or the ad platforms' own settings.

Our website and messages may link to other sites, such as WhatsApp or client websites. We are not responsible for the privacy practices of those third parties; please review their policies.

We may update this policy from time to time. The latest version will always be posted on this page with a revised date.

If you have any questions about this policy or your information, contact us at ping@lezenda.com.